Some members have reported difficulties creating an account or logging in to their account when using Norton Personal Firewall and Norton Internet Security software. So far, no other firewall software has caused this problem, but if you do encounter this problem, you will need to check your software manual for instructions on how to configure this.

How to pass referer information to specific Web pages in Norton Internet Security or Norton Personal Firewall 2003

When you click a link on a Web page, your browser notes the current page that you are on and sends that information to the server of the new Web page. This way, the server for the new Web page knows the last Web page that you viewed. For example, if you are on GrandGoat.com and you click on a link to "JoesHorseTrailers.com", your browser sends "JoesHorseTrailers.com" the information (or "referer information") that you are currently viewing GrandGoat.com. If your firewall blocks this "referer information", the server of the page you are requesting to see does not know what page you saw last.

By default, Norton Internet Security (NIS) and Norton Personal Firewall (NPF) blocks this information. However, some Web pages require this information before allowing you to view the page. If you need to allow referer information to pass to a particular Web page, you must create a rule for it.


To create a rule:

1. Open NIS or NPF.
2. Click Options.
3. Click Internet Security or Personal Firewall. This step is not always needed.
4. Click the Web Content tab.
5. Click Add Site. A new site/domain box appears. Enter the name of the site that you want to receive the referer information and click OK. In this example, it will be www.grandgoat.com.
6. The site name appears in the left frame of the Options window.
7. Click the name of the new site.
8. Click the Global Settings tab.
9. In the "Information about visited sites" section, uncheck "Use default settings".
10. Click Permit.



11. Click OK to close the Options window.

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